{
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            "ActionMethodType" : "TelephoneBanking",
            "ServiceLevelDescription" : "Not Possible",
            "Note" : "- Telephone Banking service is not available to new customers, but existing customers may still be able to use it. - You can get in touch with us on the phone, using secure mail, using Live Chat or in one of our branches."
          }, {
            "ActionMethodType" : "InternetBanking",
            "Note" : "- You can get in touch with us on the phone, using secure mail, using Live Chat or in one of our branches.",
            "Day" : [ {
              "Name" : "Monday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Tuesday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Wednesday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Thursday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Friday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Saturday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Sunday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            } ],
            "NonStandardAvailability" : [ {
              "Name" : "Internet Banking and Mobile Banking service",
              "Notes" : "- Internet Banking service and Mobile Banking service may be temporarily unavailable when we are carrying out routine maintenance"
            } ]
          }, {
            "ActionMethodType" : "MobileBanking",
            "Note" : "- You can get in touch with us on the phone, using secure mail, using Live Chat or in one of our branches.",
            "Day" : [ {
              "Name" : "Monday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Tuesday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Wednesday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Thursday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Friday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Saturday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            }, {
              "Name" : "Sunday",
              "AvailableHours" : [ {
                "OpeningTime" : "00:00",
                "ClosingTime" : "24:00"
              } ]
            } ],
            "NonStandardAvailability" : [ {
              "Name" : "Internet Banking and Mobile Banking service",
              "Notes" : "- Internet Banking service and Mobile Banking service may be temporarily unavailable when we are carrying out routine maintenance"
            } ]
          } ]
        } ]
      },
      "OperationalSecurityIncidentMetrics" : {
        "OperationalSecurityIncidentMetricsDetails" : [ {
          "IncidentMetricsType" : "IncidentsAffectingInternetBanking",
          "IncidentDetails" : [ {
            "IncidentReportingType" : "Quarterly",
            "FromDate" : "2025-10-01",
            "ToDate" : "2025-12-31",
            "IncidentCount" : 0
          }, {
            "IncidentReportingType" : "Yearly",
            "FromDate" : "2025-01-01",
            "ToDate" : "2025-12-31",
            "IncidentCount" : 1
          } ]
        }, {
          "IncidentMetricsType" : "IncidentsAffectingMobBanking",
          "IncidentDetails" : [ {
            "IncidentReportingType" : "Quarterly",
            "FromDate" : "2025-10-01",
            "ToDate" : "2025-12-31",
            "IncidentCount" : 0
          }, {
            "IncidentReportingType" : "Yearly",
            "FromDate" : "2025-01-01",
            "ToDate" : "2025-12-31",
            "IncidentCount" : 1
          } ]
        }, {
          "IncidentMetricsType" : "IncidentsAffectingTelBanking",
          "IncidentDetails" : [ {
            "IncidentReportingType" : "Quarterly",
            "FromDate" : "2025-10-01",
            "ToDate" : "2025-12-31",
            "IncidentCount" : 0
          }, {
            "IncidentReportingType" : "Yearly",
            "FromDate" : "2025-01-01",
            "ToDate" : "2025-12-31",
            "IncidentCount" : 0
          } ]
        }, {
          "IncidentMetricsType" : "TotalNumberIncidentReported",
          "IncidentDetails" : [ {
            "IncidentReportingType" : "Quarterly",
            "FromDate" : "2025-10-01",
            "ToDate" : "2025-12-31",
            "IncidentCount" : 0
          }, {
            "IncidentReportingType" : "Yearly",
            "FromDate" : "2025-01-01",
            "ToDate" : "2025-12-31",
            "IncidentCount" : 1
          } ]
        } ]
      },
      "ComplaintsData" : {
        "CompliantsDataDetails" : {
          "CompliantsDataAvailable" : "Yes",
          "CompliantsInfoURL" : "https://danskebank.co.uk/personal/help/feedback/complaint-reports",
          "OmbudsmanURL" : "http://www.ombudsman-complaints-data.org.uk/"
        }
      },
      "AccountOpeningTimeLineDetails" : {
        "AccountOpeningURL" : "https://danskebank.co.uk/business/fca-tables-of-information",
        "AccountOpeningDocumentationURL" : "https://danskebank.co.uk/business/business-account-checklist",
        "AccountOpeningTimelineParameters" : [ {
          "OpeningAccountTimelineType" : "DebitCardAvailability",
          "AccountOpeningTimelineMetrics" : [ {
            "TimelineMetricsType" : "OnAnAverage",
            "MetricsValue" : 7
          }, {
            "TimelineMetricsType" : "SameDay",
            "MetricsValue" : 0
          }, {
            "TimelineMetricsType" : "WithinDays",
            "MetricsValue" : 11
          } ]
        }, {
          "OpeningAccountTimelineType" : "InternetBankingAvailability",
          "AccountOpeningTimelineMetrics" : [ {
            "TimelineMetricsType" : "OnAnAverage",
            "MetricsValue" : 13
          }, {
            "TimelineMetricsType" : "SameDay",
            "MetricsValue" : 0
          }, {
            "TimelineMetricsType" : "WithinDays",
            "MetricsValue" : 42
          } ]
        }, {
          "OpeningAccountTimelineType" : "OpenCurrentAccountsAvailability",
          "AccountOpeningTimelineMetrics" : [ {
            "TimelineMetricsType" : "OnAnAverage",
            "MetricsValue" : 3
          }, {
            "TimelineMetricsType" : "SameDay",
            "MetricsValue" : 0
          }, {
            "TimelineMetricsType" : "WithinDays",
            "MetricsValue" : 4
          } ]
        }, {
          "OpeningAccountTimelineType" : "OverdraftAvailability",
          "AccountOpeningTimelineMetrics" : [ {
            "TimelineMetricsType" : "OnAnAverage",
            "MetricsValue" : 12
          }, {
            "TimelineMetricsType" : "SameDay",
            "MetricsValue" : 0
          }, {
            "TimelineMetricsType" : "WithinDays",
            "MetricsValue" : 17
          } ]
        } ]
      },
      "CardReplacementTimeLine" : {
        "CardReplacementTimeLineDetails" : [ {
          "CardReplacementTimeline" : "DebitCardReplacement",
          "CardReplacementTimelineMetrics" : [ {
            "TimelineMetricsType" : "OnAnAverage",
            "MetricsValue" : 2
          }, {
            "TimelineMetricsType" : "SameDay",
            "MetricsValue" : 0
          }, {
            "TimelineMetricsType" : "WithinDays",
            "MetricsValue" : 2
          } ]
        } ]
      },
      "AccountOpeningSummary" : {
        "DocumentAndInfoURL" : "https://danskebank.co.uk/business/business-account-checklist",
        "SummaryDescription" : "To open a business account, we'll ask you for some information so we can process your application.\n\nIf you would like to open a business account, please follow this link to find out what we'll need from you.\nIf you're a charity, unincorporated club, or society we'll need some additional information from you, which you can also find in the link.\nWe may require your business or organisation to have a trading address in Northern Ireland.\nYou may need to send us a completed and signed application form.\nWe'll ask you to give us your consent to electronically verify the identity of any owners of your business or organisation, or anyone who'll be provided with payment instruments, such as District or debit cards. \nWe may also ask you to consent to us conducting a credit search, using a UK credit reference agency, on your business and owners.\n\nPlease note: We'll use this information to assess whether we'll be able to provide you with our account services, but we can't guarantee that your application will be successful.\n",
        "AccountOpeningSummaryDetails" : [ {
          "AccountOpeningChannelType" : "OpenAccountWithoutVisit",
          "ChannelUsage" : "InSomeCases"
        }, {
          "AccountOpeningChannelType" : "VisitBranchWithoutAppointment",
          "ChannelUsage" : "InSomeCases"
        }, {
          "AccountOpeningChannelType" : "SendingDocumentElectronically",
          "ChannelUsage" : "InSomeCases"
        }, {
          "AccountOpeningChannelType" : "OpenAccountByPost",
          "ChannelUsage" : "InSomeCases"
        } ]
      }
    } ]
  } ]
}